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Frequently Asked Questions

Find quick answers to common questions about our tours, bookings, and travel services.

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Answers to Common Questions

Find helpful information about tour bookings, payments, cancellations, meeting points, private tours, and traveling with ID Bosnia Tours. If you cannot find the answer you need, our team is here to help.

Most travelers do not need a visa to enter Bosnia and Herzegovina for short stays of up to 90 days within a 180-day period. This applies to citizens of the European Union, United States, Canada, United Kingdom, Australia, New Zealand, and many other countries. However, travelers from countries not on the visa-free list must obtain a visa prior to arrival. We recommend checking the official website of the Ministry of Foreign Affairs of Bosnia and Herzegovina or contacting the nearest Bosnian embassy or consulate to confirm the latest requirements.
The official languages are Bosnian, Croatian, and Serbian, and all are mutually intelligible. In tourist centers like Sarajevo, Mostar, and Bihać, English is commonly spoken, especially among younger people and those working in tourism and hospitality. In more rural areas, English may be limited, but communication is usually manageable.

Yes, Wi-Fi is widely available and free in most hotels, cafes, restaurants, and public spaces. For those who need constant access, local prepaid SIM cards with mobile internet can be purchased easily and cheaply.

Yes, tap water is safe to drink across most of Bosnia and Herzegovina. Cities like Sarajevo, Bihać, and Travnik are known for their high-quality natural water. You can refill your bottle directly from the tap unless advised otherwise.

Yes, Bosnian people are famously hospitable and kind. Tourists are often warmly welcomed, and locals are generally willing to help if you ask for directions or assistance.
Bosnia and Herzegovina has a continental climate in the north and central parts, and a Mediterranean climate in the south. Winters are cold and snowy, especially in Sarajevo and the mountains, while summers are hot, especially in Mostar. Always check the forecast and pack accordingly.

In Sarajevo:

  • Samir & Emir Taxi: +387 33 15 16
  • Crveni Taxi: +387 33 760 600
  • Kale Taxi: +387 33 570 900
  • Paja Taxi: +387 33 15 22
  • Žuti Taxi: +387 33 663 555

In Mostar:

  • Moj Taxi: +387 36 1503
  • Herc Taxi: +387 36 1599
  • AMMI 88 Taxi: +387 36 1512
  • Halo Taxi: +387 36 1506

Bus service is more reliable and frequent than train service. While buses may run a few minutes late, they are generally dependable. It’s better to buy tickets at the station than online, especially for regional routes.

No. Bosnia and Herzegovina was never two separate countries. Herzegovina is a historical and geographical region in the south. The country’s name reflects both parts but they have always been administratively unified.
Bosnia and Herzegovina is considered a developing country. In 2023, GDP per capita was around $20,100. While incomes are lower than in Western Europe, the cost of living is also significantly lower.

Sarajevo – historical, cultural, and political capital
Mostar – iconic Old Bridge and Ottoman charm
Travnik – colorful history and oriental architecture
Bihać – nature and water adventures
Jajce – medieval heritage and beautiful waterfalls

Visit museums (War Childhood Museum, National Museum, Tunnel Museum)
Explore Baščaršija and the old town
Take the cable car to Trebević mountain
Enjoy traditional coffee and food
Visit shopping centers like SCC, ALTA, and ARIA

The best places are the old towns of Sarajevo, Mostar, and Travnik. There you can find handmade copper items, woodwork, textiles, and traditional clothing made by local artisans.
The official currency is the Bosnian Convertible Mark (KM or BAM). Introduced in 1998 and pegged to the German Mark at the time, the current exchange rate is fixed at 1 EUR = 1.95 BAM. While card payments are possible, cash is still widely preferred.
Yes, credit and debit cards (Visa, Mastercard, Maestro) are widely accepted in hotels, restaurants, and stores in cities. However, in smaller towns and rural areas, cash is often the only option. ATMs are widely available, so carrying some local currency (BAM) is advisable.
Tipping is not mandatory but is appreciated. In restaurants, leaving 5–10% is common. A small tip for taxi drivers, hotel staff, and tour guides is also welcomed if you’re happy with the service.

Yes, the country is considered safe for tourists. The main risks are petty theft, such as pickpocketing, in busy areas. It’s advised not to leave valuables in parked cars in major cities, but overall, Bosnia is peaceful and welcoming.

Much of the food, especially in cities with a Muslim majority like Sarajevo, Bihać, and Travnik, is halal. Restaurants will usually confirm if meals are halal, and halal food is common in most tourist destinations.

You can get to the airport by:

  • Bus (Centrotrans): direct line from Baščaršija, approx. every 1–2 hours, ticket ~5 BAM
  • Trolleybus + walk: longer option (~1 hour), ticket ~1.80 BAM
  • Taxi: fastest option, ~25 BAM, always ask for meter to be on
The tram is the most common form of transport and connects Baščaršija to Ilidža. Trolleybuses connect the city center to areas like Dobrinja and East Sarajevo. Tickets (1.80 BAM) can be bought at kiosks or on board. Lines are labeled at the front of each vehicle.

According to the 2013 census, the population is 3,531,159.

  • Bosniaks: 51.1%
  • Serbs: 30.8%
  • Croats: 15.4%
  • Others: 3.7%

    The population is decreasing and aging

Key industries include:
Military production
Mechanical engineering
Steel and aluminum
Food processing
Energy and electricity
GDP by sector (2023):
Agriculture: 4.7%
Industry: 23.8%
Services: 55.8%

Una National Park Drina National Park Sutjeska National Park Kozara National Park Hutovo Blato Nature Park Trebević and Bijambare for caves, hiking, and views
Hiking and mountaineering Rafting and kayaking Horseback riding Mountain biking Skiing and snowboarding Birdwatching, swimming, and camping
Yes: Sarajevo: SCC, ALTA, ARIA, Importanne Travnik: FIS Vitez, Waikiki Outlet Bihać: Bišće Park

General emergency: 112
Police: 122
Fire department: 123
Ambulance: 124 Operators often speak English on the 112 line.

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